Why You Should Embrace Technology in Your Pharmacy Dispensary

If you were to look back 20 years ago at the technology in a pharmacy dispensary and then compare it to the present day. Have the advancements intrigued you, and have you embraced them in your own pharmacy business? Or do you feel overwhelmed with the advancing technology and have not adopted it?

Pharmacy dispensary technology has gone a long way and now is the time to incorporate it and use it to supercharge your own pharmacy business.

Take Advantage of the Innovation

Technology is here to stay and over the past few years it has continuously proven to enhance efficiency and affordability in the dispensary.

More than Just a Pharmacist

Pharmacists are taking on increased responsibilities and their role has grown not just to prescribe medications but also serving as clinicians assessing, developing care plans, delivering vaccinations, and ordering the lab work.

There are software-based solutions like online schedulers and patient care platforms that can enhance the pharmacist’s ability to be more efficient in their day-to-day workflow.

The Incentive of Integrating Pharmacy Technology

Technology in your pharmacy dispensary makes sense. It can increase efficiency in the dispensary and improve service delivery to the client. The payoff is satisfied customers that keep coming back to you.

When you implement new processes and technology that works, it eases the workload of your pharmacy team’s technical functions and improves profitability.

Is Robotics the Way of the Future?

The answer is YES.

Dispensing robots take on manual repetitive dispensing tasks and with little to no error. This will free up time for your pharmacy assistants and techs who can then participate in higher margin activities. It also frees up time for you to engage with your patients resulting in better care.

Affordability of Pharmacy Technology

Some pharmacists would argue the cost of entry in using innovative technologies is high, but the actual cost is not embracing it and using it to its potential.

If we have learned anything over the past twenty years, modern technology creates opportunities and gives pharmacy owners a competitive advantage in a saturated field.

One of the leading innovators of our time Bill Gates once said, “How you gather, manage, and use information will determine whether you win or lose.”  It is time to take advantage of the technology that is coming on the market so you can win every day running and managing your pharmacy.

Will it Replace People?

Absolutely NOT!

Pharmacy will always be a people first business, which is why you should start to educate yourself on the technology that will work best for your dispensary. As a pharmacist and business owner it is your duty to build your business to serve your patients first with care, diligence, integrity, and be efficient in the process.

The new advancement of technology puts patient care first by reducing wait times and provides you more time with face-to-face value with your patient creating better script retention.

The Future is NOW

Now is the time to educate yourself and figure out what works best for your pharmacy so you can provide better face value and patient care. If your dispensary has not been updated in 20 years now is the time, consider what is the value of this technology and how it will boost efficiency and profitability – and your pharmacy’s market value.

Remember when you invest in the future you are investing in your patients’ care and in yourself to create a better pharmacy business.